Customer Service AdvisorVacancy posted: Friday, 30 September 2016
Salary: £7.0 - £7.2 per hour
Closing date: 28 October 2016
Job ref. no.: 03781
Are you looking for a Customer Advisor Job? We are currently recruiting Customer Advisors in our Dunoon contact centre. With a salary of £14,560 (£14,976 for those eligible for the national living wage), plus additional benefits, there couldn't be a better time to join us.
Your new company
As one of the UK's fastest growing customer experience outsourcers, Webhelp UK are leading the way in an ever-changing world of communications. We're always looking to bring people on board who understand the importance of good conversation and want to join the team who aim to offer the best customer service in the country.
Your new role
As a Customer Service Advisor with Webhelp UK, you will be working on behalf of one of our valued clients, a respected market leader in the telecommunications industry. Taking inbound calls from customers, you will support them with any queries or complaints they may have, in relation to the services they receive from the client.
Working as part of a team within a fast paced, dynamic call centre environment, you deliver exceptional customer service in a proactive manner by taking the time to understand the needs of each customer and provide a resolution on the first instance wherever possible.
What you'll need to succeed
Ideally, you will enjoy talking to people and have gained previous experience of working in a customer driven environment, preferably within a Contact Centre, but this is not essential. Also, as this is a fast paced and dynamic environment, the ability to work to targets and the desire to exceed them is essential.
As you will be speaking with customers on a daily basis, excellent communication and rapport building skills are paramount, as well as attention to detail and the ability to identify a problem and provide a solution
What you'll get in return
You'll be offered a salary of £14,560 (£14,976 for those eligible for the national living wage) along with added monthly bonus potential and a number of additional company benefits.
You'll receive continued training and support from an organisation renowned for developing its staff internally. You'll experience an exciting and fast paced environment, within a digital and innovative organisation that offers excellent career opportunities.
|Contact Name||WebHelp UK|
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