German Customer AdvisorVacancy posted: Tuesday, 20 September 2016
Salary: £0.00 - £19000 per annum + Bonus, Benefits
Closing date: 27 September 2016
Job ref. no.: Req/401484
Do you strive to deliver excellent Customer Service and have a passion for Sales? Do you want to come and work for a business who truly value their employees and offer amazing company benefits such as a free holiday annually? Do you speak both German and English?
If this is you, I may just have the perfect role for you!
Working for an award-winning company based in Dunfermline, offering Camping holidays across Europe you will be handling inbound Sales and Customer Care enquiries. It will be your responsibility to deliver excellent service and maximise revenue opportunities working to KPI's. In addition, you will also use other methods of communication, such as e-mail and live chat to ensure customers receive exceptional service. There will also be an expectation for you to be flexible and to support the needs of the business. The company is currently going through a period of growth following a change in ownership and therefore have some fantastic opportunities to join their newly established German team, within their busy Contact Centre.
We are looking for agents who are fluent in German and who also possess excellent communication skills in spoken and written English. You will be confident using all Microsoft packages and whilst travel experience is preferred, applicants who can display transferable skills will also be considered. You also must be flexible to work between the hours of 8am and 7pm M-F and between 9am - 4pm Sat/Sun on a shift rotational basis.
This role offers a great opportunity for customer focused and driven individuals. Great support and training will be provided to ensure your product knowledge becomes second to none and the opportunity to develop your career within the Contact Centre industry, with a highly respected award winning business.
Interested? Apply online today!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
|Contact Name||Emma Gray|
|Telephone||01383 734 444|
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