Customer Service Advisors - Edinburgh City Centre - 8 ph

Vacancy posted: Thursday, 22 September 2016

Salary: 8.00 - 16.00 per hour
Location: Edinburgh

Closing date: 29 September 2016
Job ref. no.: CP/JH/TCSA/007

Cordant People are currently seeking a number of temporary Customer Service Advisors for our client based in Edinburgh City Centre. These positions are likely to last until January.

About the role

As a Customer Service Advisor your role will be split between handling phone calls, inbound emails and web chat. You will be quick to understand and respond flexibly to customer's needs, solve problems and come up with solutions. You'll be able to use your product knowledge and your polite, professional manner to make sure that every single customer you speak to will put the phone down feeling valued.

Essentials skills

  • Previous experience working with customers either face to face or over the phone.
  • You need to have a 'can do' attitude and be passionate about customer service.
  • A friendly and efficient telephone manner, good keyboard skills and I T literate.
  • Must be able to multi-task and prioritise workload.

There is a variety of shifts available and you will be given your shifts two weeks beforehand. You should be flexible between 7am and 9pm, working 5 days out of 7.

All successful applicants will be contacted within 5 working days. However, unfortunately due to high levels of response we will not be able to respond to everybody. As an equal opportunities employer, Cordant People welcomes applications from all sections of the community. Cordant People acts as an employment business for the purpose of this role.

About us

As multi-disciplined recruitment professionals our consultants deliver to some of the most complex business environments. We currently have 5 locations within Scotland - Edinburgh, Glasgow, Livingston, Stirling and Dundee.

Cordant People are part of the Cordant Group; an international recruitment provider with 192 locations.

Cordant is acting as an Employment Business in relation to this vacancy.

s1 says:

This job is new this week. Get your application in now to be included in the first week's applications.Apply now
Contact Name Jennifer Hodge
Telephone 0131 285 0550

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