Customer Service Advisor

Vacancy posted: Friday, 23 September 2016

Location: Edinburgh

Closing date: 07 October 2016
Job ref. no.: CCA CS Eng 01

Passionate about delivering excellent customer service?

Looking for a career with a global brand working in a fun, social environment?

If you answered yes to both, then get ready to join our international family!

You will be working in a friendly, warm and inclusive environment providing excellent customer service for a leading global outsourcing organisation.

We will provide you with a great career and some amazing benefits, in return you will deliver a superior level of service for our fantastic international clients.

Duties include:

  • Responding to incoming and outgoing customer telephone enquiries.
  • Questioning to understand and resolve customer needs.
  • Clearly providing customer information.
  • Completing administration activities.
  • Keeping upto date and knowledgeable on products and services.
  • Being fully compliant with all legislative requirements

To be considered you should be:

  • Fluent in English
  • Display excellent customer service skills
  • Have a proven track record of building customer relationships
  • Professional and positive
  • An excellent communicator
  • Proven in achieving against challenging goals and targets

You will be rewarded with:

  • Fantastic training
  • A supportive international family culture
  • Genuine progression opportunities
  • A fun place to work with free monthly social events
  • Client product discounts
  • Pension & healthcare

We have a fantastic location close to Edinburgh with free parking, and easy and regular access by train or bus.

Whilst working in a fun, open environment you will also benefit from monthly social events, incentive prizes, optical support, retail discounts and free hot beverages!

Operational Hours are Monday - Sunday (40 hours per week). You must be fully flexible around these hours.

s1 says:

This job has been on the site for more than a week so it may be removed soon. Get your application in now before you're too late!Apply now
Contact Name Tony Day
Telephone 01414420908

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