Customer Service AdvisorVacancy posted: Friday, 23 September 2016
Closing date: 07 October 2016
Job ref. no.: CCA CS Eng 01
Passionate about delivering excellent customer service?
Looking for a career with a global brand working in a fun, social environment?
If you answered yes to both, then get ready to join our international family!
You will be working in a friendly, warm and inclusive environment providing excellent customer service for a leading global outsourcing organisation.
We will provide you with a great career and some amazing benefits, in return you will deliver a superior level of service for our fantastic international clients.
- Responding to incoming and outgoing customer telephone enquiries.
- Questioning to understand and resolve customer needs.
- Clearly providing customer information.
- Completing administration activities.
- Keeping upto date and knowledgeable on products and services.
- Being fully compliant with all legislative requirements
To be considered you should be:
- Fluent in English
- Display excellent customer service skills
- Have a proven track record of building customer relationships
- Professional and positive
- An excellent communicator
- Proven in achieving against challenging goals and targets
You will be rewarded with:
- Fantastic training
- A supportive international family culture
- Genuine progression opportunities
- A fun place to work with free monthly social events
- Client product discounts
- Pension & healthcare
We have a fantastic location close to Edinburgh with free parking, and easy and regular access by train or bus.
Whilst working in a fun, open environment you will also benefit from monthly social events, incentive prizes, optical support, retail discounts and free hot beverages!
Operational Hours are Monday - Sunday (40 hours per week). You must be fully flexible around these hours.
|Contact Name||Tony Day|
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