Contact Centre Advisor
Business Stream – Edinburgh EH12
We’re looking for Business Contact Advisor’s to join our dynamic team here at Business Stream. You’ll be the first point of contact for our business customers resolving their queries through all channels of communication, whilst achieving business stream’s key performance indicators.
Successful candidates should have experience of providing excellent customer service preferably within a contact centre environment. You will have excellent verbal and written communication skills, high attention to detail and excellent problem solving skills.
In return you’ll have access to the following benefits package:
- Up to 20% bonus potential yearly
- 31 days annual leave plus 6 public holidays a year
- Structured Progression model in place
- Company pension scheme
- Rewards stream – discount scheme for employees with major retailers
- Cycle to work scheme
- Life assurance, 2 x salary
- Discounts on corporate gym membership and more!
If this sounds like the role for you and you’re available to start with us on Monday 14 November and join our 3 week induction period please send your CV, we look forward to hearing from you!
Please note, we will be running an Assessment Day on Saturday 8th October.
Business Stream is the market leader in the Scottish water retail market. We are a modern, dynamic and fast moving company.
Salary: £16,500.00 per annum
|Contact Name||Recruitment Team|
|Address||7 Lochside View
About Business Stream
Business Stream is Scotland's leading business water supplier, proudly providing over 93,000 customers with their water supply and waste water services.
We've helped our customer save more than ÃÆÃ¢â¬Å¡ÃâÃ£35 million in consumption savings and reduced carbon emissions by over 34,000 tonnes, the equivalent of taking more than 7,982 cars off the roads.
You'll have the opportunity to directly influence the quality of service we provide in every part of the business, whether it's taking customer calls, or delivering IT solutions, every interaction can make a difference.
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