Senior Customer Service Executive - 18k to 22k PermVacancy posted: Monday, 17 October 2016
Salary: £18000 - £22000 per annum + Pension, Car Park, Onsite Gym
Closing date: 24 October 2016
Job ref. no.: Req/297416
Customer Service Advisor
Edinburgh - Gyle
£18,000 - £22,000
This is a fantastic opportunity to join a new venture within a major financial group. We are looking for Platform Advisor to support this prestigious client in Edinburgh Gyle.
You'll be able to demonstrate some of the following skills and experience:
- inbound or outbound telephony experience - gained within financial services
- strong level of numeracy, accuracy and attention to detail
- self motivation and ability to own workload to meet deadlines
- eagerness to learn and adaptability to changing business needs
- general knowledge of legislative, regulatory and compliance issues
- experience of dealing with complex customer enquiries
- excellent verbal and written communication skills
- ability to foster relationships with team and department members
- experience of supporting projects, writing procedures or coaching team members
Desirable but not essential:
- telephony experience gained in platform , workplace pensions, mutual funds or ISAs
- experience of operating in a Direct to Customer (D2C) environment
- experience of providing web chat services
- good knowledge of platform investments, platform technology and distribution channels
In return, we can offer great career development opportunities and excellent salary and benefit:
- excellent salary and benefits
- free on-site car parking
- subsidised on-site restaurant
- on-site gym
- performance related bonus
This is a great opportunity to progress your career in our award winning platform operation.
Please contact Bilal Oussellam on 0131 718 8035 for further information.
**You must be able to pass a Disclosure & Credit Check**
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
|Contact Name||Bilal Oussellam|
|Telephone||0131 718 8035|
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