Senior Customer Service Executive - 18k to 22k Perm

Vacancy posted: Monday, 17 October 2016

Salary: 18000 - 22000 per annum + Pension, Car Park, Onsite Gym
Location: Edinburgh

Closing date: 24 October 2016
Job ref. no.: Req/297416

Customer Service Advisor

Edinburgh - Gyle

18,000 - 22,000

This is a fantastic opportunity to join a new venture within a major financial group. We are looking for Platform Advisor to support this prestigious client in Edinburgh Gyle.

You'll be able to demonstrate some of the following skills and experience:


  • inbound or outbound telephony experience - gained within financial services
  • strong level of numeracy, accuracy and attention to detail
  • self motivation and ability to own workload to meet deadlines
  • eagerness to learn and adaptability to changing business needs
  • general knowledge of legislative, regulatory and compliance issues
  • experience of dealing with complex customer enquiries
  • excellent verbal and written communication skills
  • ability to foster relationships with team and department members
  • experience of supporting projects, writing procedures or coaching team members

Desirable but not essential:

  • telephony experience gained in platform , workplace pensions, mutual funds or ISAs
  • experience of operating in a Direct to Customer (D2C) environment
  • experience of providing web chat services
  • good knowledge of platform investments, platform technology and distribution channels

In return, we can offer great career development opportunities and excellent salary and benefit:

  • excellent salary and benefits
  • pension
  • free on-site car parking
  • subsidised on-site restaurant
  • on-site gym
  • performance related bonus

This is a great opportunity to progress your career in our award winning platform operation.

Please contact Bilal Oussellam on 0131 718 8035 for further information.

**You must be able to pass a Disclosure & Credit Check**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

s1 says:

This job is new this week. Get your application in now to be included in the first week's applications.Apply now
Contact Name Bilal Oussellam
Telephone 0131 718 8035

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