Customer Service Representative 9.00/hour

Vacancy posted: Thursday, 12 January 2017

Salary: 9.00 per hour
Location: Edinburgh

Closing date: 26 January 2017
Job ref. no.: Req/367086

Customer Service Representative
Gyle, Edinburgh
9.00/hour

Do you have call centre experience? Looking for a new challenge?

My client, one of the UK's leading financial service providers is looking for Customer Service Representatives to join their Pensions team.

As a Contact Customer Service Advisor, you will:

  • ability to answer calls so they can be dealt with at first point of contact
  • promote positively during all customer interactions
  • investigate and deal with customer problems in a focused and courteously manner
  • understand our security check procedures
  • understand and follows Treating Customers Fairley principles with every customer interaction
  • use active listening for each call to ensure each customer receives an appropriate response

We are looking for the right candidate that will seek to deliver exceptional customer service; previous pension experience is beneficial although not essential.

If you are confident, have excellent oral and written communication and have a "can do" attitude please apply today.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
Contact Name Fiona Preston
Telephone 0131 718 8031

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