Customer Service - 10.07 Temp (Pensions)

Vacancy posted: Thursday, 9 February 2017

Salary: 10.07 per hour
Location: Edinburgh

Closing date: 23 February 2017
Job ref. no.: Req/377301

Customer Service - Pensions

Salary - 10.07 Per Hour

Edinburgh - Orchard Brae

This is a fantastic opportunity to join a new venture within a major financial group. We are looking for 16 of the best candidates to support this prestigious client in their office based in Orchard Brae.

This team plays a vital role in ensuring our customers' needs are at the heart of everything we do by servicing and maintaining Corporate Pensions offered by our client. The pensions industry is undergoing significant change and as such these roles offer the opportunity to join us in an interesting and challenging environment, where your training and development will be encouraged and supported. Working as part of our close-knit team you will be responsible for administrative and clerical duties, along with some telephony based customer contact. Through dealing with a range of external and internal customer enquiries you will be contributing to customer satisfaction. We are looking for people who are proactive, self motivated and keen to learn and are looking for candidates with great attention to detail who want to work in an environment where the customer is put first.

Accountabilities:

  • Carry out a range of customer service and clerical duties ensuring prompt and accurate completion of all relevant data administration within agreed service standards
  • Contribute to customer satisfaction and service quality levels
  • Proactively contribute to the completion of the teams workload
  • Respond efficiently to a range of external and internal customer enquiries ensuring that the information provided is clearly understood escalating issues where appropriate
  • Look for opportunities to enhance own skills and knowledge within direct team and the department
  • Contribute to continuous improvement by identifying areas of improvement to processes and service
  • Accurate and timely housekeeping and record maintenance

*You must be able to pass a Credit Check and available for an interview on Tuesday 14th of February 2017*

Please contact Bilal on 0131 718 8035 for further information or apply today

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
Contact Name Bilal Oussellam
Telephone 0131 718 8035

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