Customer Complaints Specialist

Vacancy posted: Thursday, 22 September 2016

Salary: 10.17 per hour
Location: Glasgow

Closing date: 29 September 2016
Job ref. no.: Req/386851

Customer Complaints Specialists, Temporary 10.17 per hour

Do you have previous experience of delivering exceptional customer service through the resolution of complaints?

If so, we want to hear from you. We are currently recruiting for Customer Complaints Specialist to be based at our clients Uddingston Call & Contact Centre. This is an ongoing temporary opportunity for experienced individuals who have previous experience of delivering excellent customer service through managing the resolution of complaints.

Successful individuals will have experience of handling complex customer enquiries, including escalated customer complaints, either via telephone, online or written correspondence. You will be required to take responsibility for customer enquiries ensuring successful resolution and demonstrate your enthusiasm and positive attitude whilst working in a challenging environment.

This is a fantastic opportunity to work for an exceptional company, where you will have the chance to manage your own workload.

Flexible to work any 5 days from 6, between the hours of 8am to 6pm Monday to Friday and Saturday 9am to 5pm. Whilst flexibility is required, you will not be required to work every saturday.

If interested, please apply online with full CV and a member of the recruitment team will be in touch

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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