Customer Service Executives

Vacancy posted: Thursday, 13 October 2016

Salary: 10.30 per hour
Location: Glasgow

Closing date: 30 October 2016
Job ref. no.: 78932

Change Recruitment Group have a number of new opportunities available to work with a Global Financial Services organisation based in Glasgow. We have a requirement for Customer Service Executives to join their telephone banking team.

This is an excellent opportunity for someone from a strong customer service/contact centre or financial service background.

As an integral part of the Customer Service Team::

You will be responsible for providing specialist transactional banking support and expert service to UK, Ireland and international Private Bank clients.

Skills & Experience:

(You must meet the following criteria)

· You will be flexible and professional under pressure, have strong interpersonal skills and a commitment and focus on succeeding in a challenging environment.
· You must be able to work accurately to deadlines and committed to meeting team targets.
· You will contribute positively to the organisational culture, and have the ability to work on your own initiative.
· Strong customer service skills and excellent communication skills essential.
· Must have experience following financial service compliance.
· Financial service / contact centre experience or experience dealing with Investments/Pensions essential.
· Broad understanding of the financial service industry.
· Experience of upselling products essential.
· YOU MUST PASS A CREDIT CHECK and reference check covering the last 3 years.

What’s In It for YOU:

· Glasgow City Centre location (easily accessible by public transport)
· Full time hours on an 8 week shift rotation, 5 days from 7, between 7am - 8pm and one full weekend in 8
· Weekly pay on a competitive salary of £10.30 per hour (equivalent to £20,000)
· Ongoing temporary contract for 6 months with possible extension
· Excellent training programme
· Vibrant and friendly office
· Excellent facilities and working environment
· Ongoing support from peers and team managers

If your skills match the full criteria above and you are keen to be considered, please submit your CV.

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
Contact Name Catrina Short
Telephone 0141 566 4966
Address Change Recruitment Group
Finlay House
10-14 West Nile Street
G1 2PP

About Change

Change Recruitment Group is the vehicle used to consolidate two leading specialist divisions providing comprehensive end to end recruitment solutions to both clients and candidates around the globe.

Change: specialist providers within Accountancy & Finance, Support, Contact Centre & Sales, Financial Services & Investments, Human Resources, Information Technology, Legal and Public Practice.

Change International: specialist providers within Accountancy & Finance, Financial Services & Investments, Tax, Human Resource, Legal, Oil & Gas and Senior Appointments

View all jobs with Change

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