Customer Service Advisor

Vacancy posted: Tuesday, 10 January 2017

Salary: 15500 - 20000.00 per annum + annual bonus + benefits
Location: Glasgow

Closing date: 24 January 2017
Job ref. no.: Req/396532

Our client is currently looking for a number of experience Customer Services Advisors to join their expanding team in Glasgow City Centre.

This excellent opportunity comes with a basic salary up to 20,000 plus bonuses and company pension scheme.

This is a fantastic career opportunity within the Financial Services industry if you have passion for delivering great customer service and receiving great results.

As a Customer Service Advisor you will handle inbound and outbound customer queries relating to their existing account. You will deliver and excellent customer experience on every call, taking case ownership of any complaints and queries that may arise.

This role will involve:

  • Proving excellent levels of customer service
  • Taking inbound and outbound calls
  • Work to achieve weekly call quality and performance KPI's
  • Working on both business and domestic customer accounts
  • Adhere to FCA regulations

Working Hours:

40 hours per week, working 5 days over 6 (No Sunday Shifts!)

To be successful in this role you MUST have experience of working within a contact centre role for a minimum of 12 months, in a regulated customer service based role and be able to pass a credit check.

Does this sound like you? Yes!! This will be a great opportunity to develop your career paired with an excellent earning potential within a modern, forward thinking company!

If you are interested in the role apply online

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
Contact Name Gary Scott
Telephone 0141 272 7777

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