CUSTOMER SERVICE EXECUTIVES X 5 - IMMEDIATE START

Vacancy posted: Tuesday, 14 February 2017

Salary: 8.45 per hour + additional benefits
Location: Glasgow

Closing date: 21 February 2017
Job ref. no.: UK754103

APPLY NOW FOR AN IMMEDIATE INTERVIEW AND START ON MONDAY

Start Date: Monday 20th Feb

Rate of Pay: 8.45 per hour, weekly pay

Hours of Work: 37.5 hours per week, Monday to Friday with occassional weekends

As a result of continued growth, we are looking to recruit 5 Customer Service Advisors for a leading Contact Centre based in Glasgow City Centre.

In this role you will:

  • Respond to calls from customers, answering a wide range of queries and providing an excellent service on every call
  • Working as part of a team, sharing best practice
  • Maintain an up to date knowledge of products to answer each customer's query effectively
  • Ensure all customer records are updated accurately to reflect the outcome of your conversation with the customer
  • Aim for first call resolution on each call to prevent escalation
  • Promote additional products which match the customer's profile

To be considered for this opportunity you will need:

  • Experience of working within a Customer Service Contact Centre position
  • To own a valid Disclosure Scotland check and be able to pass a credit check
  • To be immediately available
  • To enjoy building rapport with customers and solving problems
  • To enjoy working in a busy Contact Centre environment

To apply or find out more, please send your CV to this posting or call Charlotte on 0141 240 2441.

Please note you will receive an automated response advising you that we have received your CV.

Hudson is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide.

s1 says:

This job is new this week. Get your application in now to be included in the first week's applications.Apply now
Contact Name Emma Pryde
Telephone 0141 240 2410

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