Customer Service Advisor

Vacancy posted: Wednesday, 15 February 2017

Salary: Up to 15,500 per annum
Location: Glasgow

Job ref. no.: HOF

Customer Service Advisor

Location – Glasgow, Granite House

Contract – Temporary

Salary – Up to £15,500 per annum

Hours – 37.5

Shifts - 5/7 days between 8am - 10pm, Monday - Sunday. Full flexibility required

Training -1 week, Monday - Friday 9am - 5.30pm

Start Date- Various start dates 

The Role

Working on behalf of our prestigious retail client, House of Fraser, you will interact with customers in a multi-channel environment using multiple systems to assist customers looking to utilise your knowledge and understanding of our clients products supporting them throughout their retail experience in an efficient an professional manner while fully embracing the House of Fraser brand.

Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business.

We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s leading brands.

Comprehensive training, opportunities to progress, child care vouchers, recognition schemes and discounts on top retail brands are just a few of the benefits on offer.

For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work.

Who are we?

Teleperformance is the worldwide leader in multichannel customer experience management.

We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978, and every year we interact with more than 35% of the world population. 

At Teleperformance we encourage our people to learn, work and grow within the business. For example, we offer courses and academies to support career progression.

A large proportion of our managers, trainers and other key team members started with us as advisors. If you’re looking for a career this could be a great opportunity to get you started.  

You can follow us on:                                                                             

Facebook          @teleperformanceukcareers

Twitter              @TPcareersUK

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Contact Name George McGuinness
Telephone 0845 272 6666
Address 2 Cadogan Square
15 Blythswood Street
Glasgow
G2 7AJ

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