Customer Service AdvisorVacancy posted: Tuesday, 3 January 2017
Salary: £14560 - £14976 per annum
Closing date: 31 January 2017
Job ref. no.: 03839
Are you looking for a Customer Advisor Job? We are currently recruiting Customer Advisors in our Greenock Contact Centre. With a salary of £14,976 with the ability to earn additional salary depending on performance, plus additional benefits, there couldn't be a better time to join us.
Your new company
Webhelp is one of the UK's fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with one of the UK's largest telecommunications company, we're always looking to bring people on board people who understand the importance of good conversation and want to join a team who aim to offer the best customer service in the country.
Your new role
As a Customer Advisor, you will be taking inbound calls from customers, supporting them with any queries or complaints they may have, in relation to the services they receive from the client. Working as part of a team within a fast paced, dynamic contact centre environment, you will be required to deliver exceptional customer service in a proactive manner. You will understand the needs of each customer and provide a resolution on the first instance wherever possible.
What you'll need to succeed?
Previous experience of working in a customer driven environment, preferably within a contact centre, along with a proven track record of working to and exceeding targets is desirable. Excellent communication and rapport building skills are paramount, as well as attention to detail and the ability to identify a problem and provide a solution.
What you'll get in return?
You'll be offered a salary £14,976 along with a number of additional company benefits. Training and support will be provided from an organisation renowned for developing its staff internally. You'll experience an exciting and fast paced environment, within a digital and innovative organisation.
What you need to do now?
If you think you have what it takes then don't miss your chance to join us in our vibrant contact centre which provides excellent working conditions and a variety of call types.
|Contact Name||WebHelp UK|
Since its inception, Webhelp has grown significantly with more than 250 partners being served by our global teams which cross more than 25 countries and more than 90 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions.Company profile View all jobs with Webhelp UK
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