Macdonald Hotels are currently recruiting for Sales Advisors at their Contact Centre in Bathgate. Successful candidates will have previously worked in a sales or service role and have experience in achieving sales targets through excellent customer service. We have both Full and Part Time positions however Full Time positions are limited
There will be a strong focus on achieving overall sales targets and being interested in people and their specific needs.
As a successful Advisor you will be:-
- Taking inbound and outbound calls from new and existing customers to make sales reservations
- Proactively seeking opportunities to cross-sell and up-sell other products and services
- Customer focused and can listen to the customer to identify opportunities and needs
- Excellent communication skills and have the ability to build a rapport
- Self motivated and driven to succeed
- Ability to understand products and introduce them to customers
- PC Literate
Full Time positions - 37.5 hours per week
Part Time positions – 20 hours per week
Varied Flexible Shift Pattern over 7 days to include evening and weekend working
Opening hours Mon-Fri 0830/2100 , Sat/Sun 0900/1700
£10,600 OTE for Part Time Hours
£20,040 OTE for Full Time Hours
Staff benefits also available
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