Sales and Customer Support Advisor (Glasgow Hillington)Vacancy posted: Friday, 9 September 2016
Closing date: 07 October 2016
Job ref. no.: SALESANDSERVICE
GLASGOW HILLINGTON - Sales and Customer Support Advisor
2 Vacancies - Both full time (35 hrs) - 1 x Permanent and 1 x Temporary 6 month contract (min)
Our customers are at the heart of our business therefore we must ensure we deliver an unparalleled world class service of sales and service on each and every call. You will be part of a sales team responsible for handling both inbound and outbound calls and customer service. This will cover a vast range of products and services within the Professional Hair & Beauty industry.
Whether you are making or taking calls, you will be making the most of your sales and communication skills-listening to your customer's individual needs and identifying every opportunity to sell them the most appropriate products and services. .
An excellent place to grow your experience and knowledge within the industry as you will receive plenty of support and training to help you succeed including product
Essential Skills and Abilities
Customer Service Ethos
- Ability to identify customer needs then convert these into sales.
- Strong administrative background
Sales experience in a target orientated environment, both inbound & outbound campaigns.
Ability to work to and achieve KPI's
PC (basic knowledge of MS Office suite) and Web literate.
Strong communication skills
Bright and articulate
Friendly and polite
Positive 'can-do' attitude
Calm manner and be able to handle pressurised situations including customer complaints
If you feel that your experience meets our needs and you want to apply for this role, then please send us your CV together with a covering letter detailing your relevant experience and stating your current salary details.
We regret that due to the volume of applications, only successful applicants will be contacted.
The Company - Sally (known as SBH UK & Ireland and trading as Sally and Salon Services), are nationally recognised for supplying hair and beauty professionals with an extensive range of over 6,000 hair and beauty products, as well as a full range of salon equipment.
In addition to this wholesale business, the company has a meaningful presence on the High Street, with an exciting proposition for the retail hair and beauty enthusiast. With approximately 260 stores across the UK and Ireland.
|Contact Name||Sally Salon Services|
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