Helpdesk Advisor (INBOUND) - Stockport

Vacancy posted: Wednesday, 15 February 2017

Salary: 7.94 per hour + 1800 annual bonus
Location: England

Closing date: 01 March 2017
Job ref. no.: Req/416429

Inbound Helpdesk Advisor

We require a whole new team of technical helpdesk advisor's to join a very well respected UK telephone and internet company in their new inbound customer contact centre in Stockport.

You will answer inbound calls and provide the best help and support to customers who need assistance. Please note this is not a sales role.

If you have a bubbly personality, a willingness to learn and enthusiasm about giving the best customer service we would love to hear from you.

This role provides you with fully paid training to make sure you are ready to hit the ground running once you start work. All roles are full time and permanent at 40 hours per week. You will need to be flexible to work on a rota basis.

You will be responsible for trouble shooting, problem solving and providing a great service to all callers to the helpdesk. You will answer a range of calls and be able to confidently provide the correct information to the customer.

The wage is 16,500 per annum, with 20 days holiday (plus bank holidays) as well as incentive schemes and a range of online employee discounts. Please note this is a permanent role and you will be employed by the business directly.

Working on behalf of the most well known UK brand for telecommunications there are plenty of opportunities for progression in this role.

Please apply by sending an up to date CV or contacting Louise Brophy at Search directly.


  • Working on a flexible contract between 7am and 11pm Monday - Sunday
  • Weekend work on a rota
  • Permanent contract
  • 40 hours a week - 5 days a week
  • 4 weeks of fully paid training
  • Fortnightly pay
  • A yearly bonus of 1800
  • Free onsite parking
  • Progression within the role
  • On site canteen
  • No credit check required for this role!
  • You must have NO unspent criminal convictions
  • You must be able to provide references for every job you have worked in for the last 3 years and have not been dismissed from any previous roles.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
Contact Name Isabel Jones
Telephone 0151 229 5538

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