Technical Bureau Operators

Vacancy posted: Wednesday, 4 January 2017

Salary: 17,500-19,500 + benefits
Location: Glasgow

Job ref. no.: Technical Bureau Operators - Glasgow

Job Title: Technical Bureau Operators

Location: Prestigious Head Office Location-Glasgow, G5 0US

Day Shifts

Salary: £17,500-£19,500 salary, plus benefits, depending on experience and performance.

Review of salary after 12 months.


Our client is one of the UK’s fastest growing independent unquoted businesses, with a turnover exceeding £400m and employing over 13,000 people. The company is a leading provider of facilities management and building maintenance services to multi site operations.

Our client employs an innovative business model to partner with clients and to provide a one-stop service.

This one stop solution includes the delivery of refrigeration/HVAC service and maintenance activity across their impressive client base, which includes one of the largest food retailers in the world.

As a result of continued growth we are now looking to recruit a number of technical bureau operators who will take on the interesting and challenging role of analyzing alarm activity and performance of Refrigeration and HVAC equipment across a regional network of high profile supermarket sites.

 The main direction of the role and responsibilities are:

·         Monitor and manage new HVAC and refrigeration calls and respond promptly and positively to service call requests prioritising Engineering activity

·         Investigation of refrigeration & HVAC alarms with a high focus on response times

  • To integrate PC based building and refrigeration management systems in order to identify and remedy monitored alarms

·         To arrange maintenance and repair work to achieve agreed timescales and response times to budgetary constraints

·         To identify faults in plant and machinery promptly and advise Engineers promptly and assist Engineers in diagnosing faults

You will be a positive individual, with a strong approach to customer service and able to work in a dynamic technical business environment

You will be a strong communicator with ideally (not essential) technical refrigeration/HVAC or Building Management skills or a relevant degree or professional qualification in either discipline.

You will be analytical with a robust thought process and aptitude for problem solving.

You will also be PC literate with the ability to read and understand technical drawings and operating manuals to diagnose potential faults.

If you feel these qualities describe you, then we would like to hear from you.

Please submit your CV in the strictest confidence to Gary Russell, PDA Search and Selection

s1 says:

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Contact Name Gary Russell
Telephone 07771741899
Address Stephenson House
Horsley Business Centre
NE15 0NT

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