Customer Service Manager

Vacancy posted: Monday, 17 October 2016

Salary: 30000
Location: England

Customer Services Team Manager


£22,000-£30,000 + Benefits


My client, a nationally known and well established Financial Solutions provider with an exceptional reputation in their market, is looking to recruit a Customer Service Team Manager to join their Operations team based in Manchester City Centre.


You will lead, manage and motivate a team of Customer Service Advisors in their day to day duties. You will manage KPI’s, be involved in continuous improvement, and deal with training and development issues. You will handle escalated complaints and report any compliance/regulatory issues back to Board level. You will handle disciplinary matters, be involved in the recruitment process and report directly to the Head of Operations.


You will be from a Team Management background within the Financial Solutions industry, have a “Leader” mentality and be able to demonstrate a solid career history. 


In return for your experience, my client is looking to pay up to  £30,000 + Company Benefits.

To apply

Please send your CV to David at SCP Recruitment in the first instance. If successful at the CV submittal stage, we will be in touch within 3 working days.

s1 says:

This job is new this week. Get your application in now to be included in the first week's applications.Apply now
Contact Name David Mason
Telephone 07784989648
Home  ›  Jobs  ›  Call/Contact Centres  ›  Management  ›  England

Get email alerts
for similar jobs!

Add alert

Your email is already registered, simply enter your password to set up your alert

Incorrect password, please try again.

Forgotten Password

You have 0 shortlistedApply for all Clear shortlist