Team Manager

Vacancy posted: Thursday, 12 January 2017

Salary: 27000.00 per annum + Benefits
Location: Glasgow

Closing date: 26 January 2017
Job ref. no.: Req/417716

Are you an experienced team manager who is looking for a new challenge? Do you have experience within financial services? Do you pride yourself on great customer experience?

Search Consultancy is delighted to partner with a leading financial services business, which has an opportunity for a team manager. This role is based in Glasgow city centre and pays a basic salary of just over 27k plus benefits. The working hours for this role are on a rotational basis with 1 in 3 Saturdays and 1 in 3 weeks working backshift (up to 8.30pm).

Main duties would be as follows:

  • Coach, motivate and lead a team of agents as well as 2 team leaders/coach's.
  • Conduct regular 1-2-1's with both agents and team leaders/coach's.
  • Ensure delivery of departments SLA's and quality targets.
  • Deputise for the operations manager in his/her absence.

As this is a team manager position, candidates must have experience of working as a team manager within a financial services organisation. Additionally if candidates have the following attributes then it would be highly beneficial:

  • Experience of working within a collections environment
  • Commercially astute.
  • Excellent communication skills.

This is a fantastic opportunity for a driven and motivated candidate who prides themselves on delivering exceptional service.

If you are interested then please call Gary Morris on 0141 272 7789 or apply online.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

s1 says:

This job has been on the site for more than a week so it may be removed soon. Get your application in now before you're too late!Apply now
Contact Name Gary Morris
Telephone 0141 272 7777
Home  ›  Jobs  ›  Call/Contact Centres  ›  Management  ›  Glasgow

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