Reservations Team Member

Vacancy posted: Tuesday, 4 October 2016

Salary: £Competitive
Location: Edinburgh

An exciting opportunity has arisen for a full time Reservations Team Member at one of Scotland’s leading tour operators, Timberbush Tours.

A family run business, Timberbush Tours has grown over the past 17 years and now offers a multitude of 1, 2 and 3 day tours of Scotland, with daily departures from both Edinburgh and Glasgow.

Working as part of our friendly, administrative Reservations team in a busy office environment, you will perform a variety of tasks to support leisure tour sales.

These tasks include:

  • Regular interaction with customers online, by telephone and face to face
  • Selling tour tickets and offering customers advice on tours
  • Liaising with agents and suppliers
  • Booking accommodation and other services
  • Answering telephone and email enquiries promptly
  • Processing cash and credit card payments.

Essential Requirements:

  • Outgoing, positive personality, with excellent customer-service and rapport-building skills
  • Ability to use own initiative, and be flexible and adaptable when required
  • Good computer skills
  • Excellent attention to detail
  • Ability to work flexible shift patterns on a rotational basis essential; including early starts/late finishes and weekends. Shifts are 07.00-14.30 or 14.30-22.00.
  • A knowledge of Scotland is desirable

Hours are between 30-37.5 per week. 

To apply, please submit your CV and covering letter for the attention of Amy Miller.

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
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