CT2872 - Customer Service Assistant (Catering)Vacancy posted: Monday, 19 September 2016
Salary: £14,893 - £16,765
Location: Falkirk (Town)
Closing date: 02 October 2016
Job ref. no.: FLK01916
Falkirk Council and Falkirk Community Trust currently applies a living wage supplement to all employees earning less than £8.33 per hour. The value of the living wage supplement is subject to regular review by the Council and the Trust, is non-contractual and can be changed at any time.
We are looking for enthusiastic, confident and keen individuals who can deliver an excellent level of customer service at The Helix in Falkirk. You will work between the Plaza Cafe and in the Visitor Centre.
You will have a passion for great customer service, understand the customers' needs and have a genuine interest in The Helix and Kelpies. You will hold, or be willing to train for, an Elementary food hygiene certificate.
The successful candidate will be responsible for undertaking a range of duties including ticket sales and promotion, although your main duties will be food service.
This post is predominantly based at The Helix but you may be asked to work at any of Falkirk Community Trust's venues.
You will work 19 hours per week.
The post is temporary until October 2017 due to service review.
The successful candidate will be required to undergo a basic disclosure check.
The successful applicant will be employed by Falkirk Community Trust. The Trust is a charitable company set up by Falkirk Council to deliver culture, library, recreation and sport services on its behalf from 1st July 2011. You will receive a generous benefits package which includes free membership of our health and fitness services.
About Falkirk Council
Falkirk Council is a unitary authority which provides all local government services for the Falkirk Council area. Covering 112 square miles, it has a population of 151,570 and extends from Banknock in the west to Blackness in the east and from South Alloa in the North as far as Limerigg in the south.
The area contains varied countryside, including areas of considerable landscape quality. It also contains the port of Grangemouth and depends for its prosperity on a broad industrial base which includes sizeable industrial areas in Falkirk and Grangemouth.
The Council Headquarters are located in Falkirk but there are many service points throughout the area. The Council has in the region of 7,000 employees making it one of the largest employers in the area and has a net council general fund expenditure of ÃâÃ£344.8 million for 2012/2013.
Falkirk CouncilÃ¢Ã¢â¬Ã¢â¢s aim is to improve the quality of life for local people by working with all communities, sectors and groups to deliver high quality services which are accessible, accountable, responsive and provide value for money.
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