Customer Service AdvisorsVacancy posted: Monday, 19 September 2016
Salary: £8.00 per hour
Location: Falkirk (Town)
Closing date: 26 September 2016
Job ref. no.: CPTCSE
Cordant People is currently seeking a number of temporary Customer Service Advisors for our client based in Edinburgh City Centre. These are full time, temporary positions and are likely to last until January.
About the role
As a Customer Service Advisor your role will be split between handling phone calls, inbound emails and web chat. You will be quick to understand and respond flexibly to customer's needs, solve problems and come up with solutions. You'll be able to use your product knowledge and your polite, professional manner to make sure that every single customer you speak to will put the phone down feeling valued.
- Previous experience working with customers either face to face or over the phone.
- You need to have a 'can do' attitude and be passionate about customer service.
- A friendly and efficient telephone manner, good keyboard skills and I T literate.
- Must be able to multi-task and prioritise workload.
There is a variety of shifts available and you will be given your shifts two weeks beforehand. You should be flexible between 7am and 9pm, working 5 days out of 7.
As an equal opportunities employer, Cordant People welcomes applications from all sections of the community.
As specialist recruitment professionals our consultants deliver to some of the most complex business environments. We integrate our recruitment capability, sector expertise and national coverage to enable us to provide talented people across a wide spectrum of industry sectors.
We currently have 5 locations in Scotland - Edinburgh, Glasgow, Livingston, Stirling and Dundee.
Cordant People is part of the Cordant Group; an international recruitment provider with 192 locations.
Cordant is acting as an Employment Business in relation to this vacancy.
|Contact Name||Julie Law|
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