Customer Service/Sales Adviser

Vacancy posted: Tuesday, 20 September 2016

Salary: 22,000 + Benefits
Location: Glasgow

We have a fantastic opportunity in our city centre office for an experienced individual to join our small customer service/sales team.  We are looking for a strong, experienced candidate who is enthusiastic with a positive attitude and strong work ethics.  Extensive experience in customer service/sales is absolutely essential for this role.  Although we are not a traditional call centre, customer contact is predominantly by telephone and email so applicants MUST have gained their customer service/sales experience within this sort of environment (i.e. call centre or similar with a prestigious company).

Key Responsibilities:

  • Taking inbound calls from customers
  • Processing customer orders over the phone
  • Dealing with customer enquiries/complaints by phone and email
  • Taking ownership of enquiries/complaints through to final resolution
  • Liaising with suppliers and manufacturers
  • Ad hoc administrative tasks and duties as required

Personal Attributes:

  • Excellent telephone manner
  • Strong communication skills
  • Good problem solving skills
  • Ability to manage workload
  • High quality standard of work

Hours:  Monday to Friday 8.30am - 5.30pm

Benefits: Life Cover, Critical Illness Cover and Income Protection.  30 days holiday + stats

s1 says:

This job has been on the site for more than a week so it may be removed soon. Get your application in now before you're too late!Apply now
Contact Name Julie Boyle
Telephone 0141 225 0430
Address Trade Radiators
3rd Floor
82 Mitchell Street
Glasgow
G1 3NA
Home  ›  Jobs  ›  Customer Services  ›  Glasgow

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