Customer Advisor

Vacancy posted: Friday, 23 September 2016

Salary: 9.28 per hour
Location: Glasgow

Closing date: 26 September 2016
Job ref. no.: Glas14

Pay & Benefits: 9.28p/hr equivalent to 16,889pa

Other benefits include; a quarterly bonus scheme, a generous holiday allowance, access to a private healthcare scheme, discounts on selected purchased or leased cars via the cars4staff scheme.

Shift Pattern: Flextra - 35 hours per week. Shifts between 8am and 10pm Monday to Sunday. Training will be for the first 6 to 8 weeks and take place Monday to Friday. After training your shifts will be confirmed by Lloyds.

Start Date: 7th November 2016

Assessment Dates: Either 3rd, 6th or 11th October

We are looking for people who are passionate about customer service, who put customers at the heart of everything they do and every decision they make and are determined to make a difference.

As a Group that is celebrating its 250th anniversary, Lloyds play a part in the lives of millions of people and businesses across the UK with the purpose of helping Britain prosper. Telephone banking is about being there for our customers every step of the way. Friendly, positive and ready to help, you'll be more than just a voice at the end of the phone when a customer rings us. Whether they are calling to transfer money, set up a standing order or enquire about other products, you'll offer customers a warm welcome and the best information available and you'll have a role that matters.

As an ambassador for the bank you will work alongside your team members to provide an exceptional level of service, assist customers with their queries and offer solutions. The right candidates will have a customer focused mind-set and be a confident communicator. You may not have worked in customer services before but if you have the right attitude the training programme, along with ongoing coaching and development will make sure you're well prepared to be the best.

Take the next step towards a role that matters with Lloyds Banking Group and apply today.

Reed Specialist Recruitment Limited is an employment agency and employment business.

s1 says:

This job is new on the site, posted only 2 days ago. Get your application in today.Apply now
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