Customer Service RepresentativeVacancy posted: Sunday, 9 October 2016
Salary: £17000 - £20000 (depending on experience) + benefits
Job ref. no.: 3298
Full Time shifts ranging from – 36 hours per week 07:00 – 23:00 Monday to Sunday, including evenings & weekends. We’re looking for the best customer service advisors to work in our Contact Centre in Glasgow city centre. This is your chance to kick start a long term career with one of the best employers in the UK. Tesco Bank has been around since 1997 and today we help more than 7 million customers every day with everything from insuring their pets, to buying their first home. We serve our customers seven days a week and are available through online and mobile banking 24/7. As a Customer Service Advisor, you’ll provide first class quality service to customers who contact us for advice on their existing products and services. You’ll be enthusiastic about building a good rapport and will always aim to find first time resolution for any query. As well as a passion for delivering excellent customer service you’ll have fantastic communication & listening skills, strong work ethic and enjoy working as part of a team. You’ll be fully comfortable using a computer, be resilient and have a ‘can do’ attitude. To support you in your role, you’ll receive exceptional training and development. Our vibrant Glasgow site is in a great location with large on-site restaurant & Costa Coffee. That’s not all….our other benefits are really great too: - 25 days holiday (plus additional 8 days for Bank Holidays), contributory pension scheme, childcare voucher scheme, discounted insurance products, privilege discount card & share save scheme. Wherever your talent lies, you’ll find challenge and reward in equal measure. People are different in so many ways. At Tesco Bank we recognise and value the differences between our people. Everyone is welcome at Tesco. We’re here to go the extra mile for our customers – and we’ll do the same for you. It’s simple. As long as you have the ambition, we’ll provide the opportunity for success. Visit our website and find the role that’s right for you.
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