Vacancy posted: Wednesday, 19 October 2016
The Eastern Western Motor Group, Scotland’s leading, prestige, independent motor retailer is currently recruiting for a Centre Host for their purpose built, busy Lexus dealership in Glasgow.
The main purpose of the role is to manage the showroom and provide a service which ensures customer delight and ensures the job is carried out as neatly and efficiently as possible.
•To attend to any visitor requirements/monitor customers in the showroom and attend to all their non-selling needs
•Contact the relevant staff member and introduce them to the customer, ensuring they are aware of the customer’s needs / requirements
•To operate the switchboard in an efficient, professional manner, answering within 3 rings.
•To manage the showroom, ensure it is tidy and brochures, stocklists and magazines are up to date.
•To ensure that car parking is neat and orderly
•To record footfall in showroom and source of enquiry for sales calls. A weekly summary to be submitted to the Sales Manager
•To record and maintain an appointment diary for the show room.
•To maintain the weekly advertising book.
•To maintain the Internet site daily, receiving messages and reply.
•Ensuring that canteen stocks are maintained.
•To type letters (general and customers), correspondence, memos etc.
•To assist with any internal or external promotional activities.
•Assistance with any other tasks as directed
Skills & Experience:
•Excellent communication skills
•Customer and quality focus
•Interpersonal skills and team orientation
•Communication and listening skills
•Committed to providing high quality work
•Ability to work to deadlines
In addition we offer a first class employee benefits scheme which includes potential discounts with 1600 retailers, access to staff savings schemes and benefit schemes such as child care vouchers and cycle to work along with excellent discounts on new and used car purchases.
You can apply directly via the APPLY button.
Job Reference: S1 168
Closing Date: 19 November 2016
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