Customer Service Advisor

Vacancy posted: Friday, 14 October 2016

Salary: Competitive
Location: Glenrothes

Closing date: 14 November 2017
Job ref. no.: C/S VELUX

We have fantastic opportunities within our professional Contact Centre for highly motivated individuals. You will play a key role within our business delivering a high quality service to a range of customers which include Builders Merchants, Architects, Installers and Private Customers.

We are currently recruiting for full-time (37.5 hrs), permanent Customer Service Advisors.

The role

  • Delivering a memorable experience for our customers; whilst providing comprehensive and accurate product and services information
  • Inspiring and educating our customers with product choice
  • Continuously reviewing our processes to ensure our customers receive an outstanding experience every time

About you

  • A passion for providing superb customer service
  • Ability to build effective relationships when communicating by telephone and email
  • Identifies customer needs and acts as a professional consultant
  • Demonstrates excellent literacy, numeracy and accurate processing skills
  • I.T proficient
  • Demonstrates confidence when making decisions and adapts easily to new initiatives in a fast paced environment


Glenrothes, Fife

We offer

Competitive salary, bonus, contributory pension scheme, healthcare, comprehensive training and fantastic learning opportunities.

Next steps

Does delivering excellent customer service leave you with a sense of pride and satisfaction? If so we would like to hear from you.

Please note: only applicants who are resident in the UK will be considered.

s1 says:

This job has been on the site for more than a week so it may be removed soon. Get your application in now before you're too late!Apply now
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