Customer Service (MA) 25hrsVacancy posted: Friday, 20 January 2017
Salary: £7.31 rising to £7.88 per hour after probation
Job ref. no.: 2820
ABOUT THE ROLE
In this Customer Service role you will be on the front line of our shops. We pride ourselves on the service and standards we provide our customers. We have enthusiastic colleagues who share our values, are friendly and engaging, and love working alongside a great team.
In this varied role some of your key responsibilities will include:
- Demonstrating new and exciting betting and gaming products to our customers
- Maintaining the best possible standards throughout the shop and team areas
- Contributing to the unique atmosphere and experience that we love to create for our customers
- Processing bets
- Delivering on KPIs and customer satisfaction
- Responsibility for opening and closing the shop as Duty Manager
- Supervising other colleagues
- Following cashing-up procedures
So if you love sports as much as we do, have a good head for numbers and are passionate about delivering the highest standards of customer service on the High Street, then working at Coral could be the job for you! You won’t need previous experience of our industry as we’ve got some great training available for you when you start and right throughout your career with us. So what are you waiting for? Apply now, we’re waiting to hear from you!
ABOUT THE COMPANY
At Coral we’re as passionate about sports and gaming as our customers. We look to the future and are continually delivering innovative cutting-edge products and services that our customers love. We know our customers as individuals and personalise their experience to match their preference. We set the highest standards of quality and service and challenge ourselves to exceed them every day. We keep things simple and act with honesty, integrity and responsibility and with over 1800 shops across the UK, our customers are never far from the heart of the action.
Our shop opening hours are between 8am – 10pm Monday to Sunday.
In this role you will work 5 out of 7 days, which will include weekends and Bank Holidays.
Shifts are devised on a rota basis and will change weekly.
Please note you must be 18 years old or over to work in one of our shops.
|Telephone||0203 288 7307|
|Address||One Stratford Place
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