Customer Services Assistant, Alness (18hpw)

Vacancy posted: Tuesday, 18 October 2016

Salary: £8,770 - £9,874
Location: Highland

Closing date: 31 October 2016
Job ref. no.: HGH03573

Job Description

Job Purpose:

To assist in the day-to-day operation of the Service Centre and to provide a friendly and efficient information and advice service to the public. This will involve working closely with other Council Services and external agencies.

Duration: Permanent

Salary: £8,770 - £9,874 p.a. (Salary placing will normally be at the first point of the scale)

Location: Alness

Hours: 18 hours per week

Contact Name:   Kelly Macdonald 

Contact Position:  Customer Services Officer (Service Centre)

Phone contact details:   01349 886775

This post is under represented in males. Applications from males are encouraged.

Please APPLY ONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact Business Support, tel: 01397 707220, (during office hours) quoting post the reference number above.

Please find the Job Description below.



Recent general office or Call Centre/Service Centre experience.
Experience of delivering a front-line customer service.
Knowledge and experience of delivery of a customer focussed telephony service in a target driven environment.

s1 says:

This job is new this week. Get your application in now to be included in the first week's applications.Apply now

About Highland Council

The Highlands of Scotland is the most sought after place to live and work in the United Kingdom, due to the quality of life enjoyed in this area of outstanding beauty.

Working for The Highland Council - the largest employer in the Highlands - quality of life is matched by quality of opportunity. Our committed workforce delivers the services that impact on the spectacular natural environment, good schools and safe communities enjoyed here.

Through the use of new technology, we are at the forefront of modernising the way that we operate and deliver services. We are a forward looking organisation serving a go ahead and thriving community.

As you would expect from the largest employer in Highland, we have an unrivalled range of excellent opportunities. Whatever your educational background, whatever your age, whether you have little work experience or a lot, there are jobs at Highland Council for everyone. And remember, if you cannot work full time, most of our jobs are open to job sharing and there is also a range of part time, standby, casual and seasonal jobs.

Our aim is to improve the quality of life in Highland. Make it yours too.

View all jobs with Highland Council

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