Call Centre Agent

Vacancy posted: Tuesday, 18 October 2016

Salary: 5.55 - 7.20 per hour + bonus
Location: Irvine

Closing date: 01 November 2016
Job ref. no.: CSA

Adecco Recruitment is currently working in partnership with a market leading company to recruit Call Centre Agents for their site in Irvine.

This is a fantastic opportunity to join an organisation that invests in their people by offering career development opportunities.


-To communicate effectively with customers displaying an assertive and professional manner at all times.
-To record accurate details of information gathered during telephone calls onto company systems.
-To achieve performance objectives as agreed with your line manager.
-To provide excellent customer service at all times.
-To adhere to required quality standards
-To work as part of a team and to support other team members as required.
-To undertake any appropriate training required to fulfil your role and to take part in your own self-development.

Hours of work:

37.5 Hours per week rotational shifts between the following days:
Monday - Sunday between 9:00am - 10:00pm

* Excellent communication skills
* Strong customer service skills with a proven track record in a previous role
* Enthusiasm and dedication with the ability to work under pressure
* Excellent computer skills

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

s1 says:

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Contact Name Ayr Branch
Telephone 01292 292943

About Adecco

Adecco is the world leader in human resource solutions, with a comprehensive service offering that includes temporary and interim staffing, outsourcing, permanent recruitment, outplacement and career services, training and consulting, with 12 locations in Scotland alone.

We specialise in a number of sectors including Accountancy & Finance, Construction, Investment & Banking, Sales & Marketing, Admin & Secretarial and Call & Contact Centre. We are currently recruiting for temporary, contract & permanent staff across these sectors.

Adecco act as an Recruitment Consultancy on behalf of their clients and are also an equal opportunities employer.

Contact us today for a confidential conversation.

View all jobs with Adecco

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