Customer Co-ordinator

Vacancy posted: Friday, 16 September 2016

Salary: 22,000
Location: Livingston

Closing date: 30 September 2016

Fantastic opportunity to join a leading windows and door manufacturers as a Customer Co-ordinator.  Based in Livingston your role is to manage the customer service, including on-site remedials and co-ordinate the activity of the Service Engineers for English site activity, providing full administrative and customer service support. 

Key Responsibilities

  • Undertake administration for all England site service enquiries
  • Maintain diaries for Service Engineers(Plan and co-ordinate weekly visits)
  • Communicate with customers regarding Nordan UK intentions
  • Order materials for service completion requests
  • Arrange use of external resource where required
  • Administrative support to Operations Team
  • Weekly/monthly cost reporting, analysis, cost recovery
  • Manage implementation of changes to policy/procedures
  • Ensure company wide compliance with defects, faults and remedial reporting

You should have experience in a similar role and strong telephone and customer service skills.  In return for the above you will receive a package commensurate with your experience.

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
Contact Name Joanna Briggs
Telephone 01592872270
Address 66 Kirkbank Road
Burntisland
Fife
KY3 9JA
Home  ›  Jobs  ›  Customer Services  ›  Livingston

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