Customer Service Assistant - Prestonpans Area OfficeVacancy posted: Friday, 13 January 2017
Salary: £15,858 - £17,355
Closing date: 29 January 2017
Job ref. no.: EAL01720
It is East Lothian Council's policy that successful applicants will be†placed on†the first point of the salary scale.
Salary: £15858 - £17355 per annum pro rata (£8.69 - £9.51†per hour)
Permanent†part time position
12 hours 30 minutes per week
Mon - Fri: 11:45 - 14:15
To support the day to day delivery of front line customer and library services.†
Please download the attached Job Outline/Person Specification at the bottom of the page†for the exact duties and tasks required of the post.Job Requirements
A minimum of SVQ 1/Standard Grade General level English/Maths or National 4 English/Maths or Literacy/Numeracy or Intermediate 1 Communication/Numeracy and/or able to demonstrate equivalent knowledge/ skills and competencies gained through relevant experience.
You will be required to undertake study to achieve Customer Service Professional Qualification Award and/or Certificate level qualification within 2 years of appointment to post.†
This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007.
All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.
Please note: PVG member's records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offerbeing made.
About East Lothian Council
East Lothian is all about opportunity. We're home to people with big ideas - and as a Council, we're an employer of people with big ideas.
Our Council is committed to making East Lothian a great place to live, work and visit. We want to realise our area's potential and deliver the best services we can for the 92,800 people we work for.
But that's just for starters. We have ambitious plans for the future and are working with our partners to protect and nurture our county so that it continues to grow and improve. We want to make East Lothian a place where people want to be; a place that people are proud to be part of.
There's a lot more going on here than you may realise. And a lot more opportunities on offer with us than you might expect.
A lot of people think that we're just about jobs like teaching, property maintenance or social work, but that's just part of the story.
The range of careers on offer here may just surprise you. Our team includes HR and IT experts, accountants, surveyors, solicitors, marketing professionals, care workers, planners, environmental health officers, leisure workers, administrators, and much more besides.
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