Vacancy posted: Friday, 13 January 2017

Salary: 17000
Location: Livingston

Closing date: 18 January 2017
Job ref. no.: ec4

  • Do you have excellent customer service skills?
  • Would you like to work with a rapidly growing national company that offers lots of promotion and opportunity?

Anderson Knight is looking for a Planner/Scheduler to join our client based in Livingston. This role will be to arrange Engineers diaries to install works at clients properties.

This is a permanent role based in Livingston.

The hours will be 37.5, Monday - Friday. Business Hours

The ideal candidate will have excellent telephone and customer service skills and come from a call centre type environment.

Duties include:

  • General administration.
  • Supporting Management and the business as a whole with any ad hoc duties.
  • Planning and scheduling diaries for engineers working in the field.
  • Liasing with Engineers and planning routes.
  • Resolving any Client/Engineer issues.
  • Making calls to customers and booking appointments for Engineers.
  • Building a rapport with customers and engineers.
  • Arrange Engineers diaries.
  • Maintain budget information.
  • providing excellent customer service at all times.

The ideal candidate will be:

  • IT Literate with full knowledge of MS Word, Excel and Outlook.
  • Able to work on own initiative as well as part of a team.
  • An excellent communicator.
  • Flexible, willing to adapt to new tasks and duties.
  • Able to make decisions and prioritise workload.
  • Organised.
  • Working with utility/facility company is desirable but not essential.
  • Working in a office/customer service/contact service role.

In return you will paid a competitive salary with excellent benefits, 35 holidays and plenty of opportunity to progress and develop.

If interested please send in your CV immediately for consideration.

s1 says:

This job is new this week. Get your application in now to be included in the first week's applications.Apply now
Contact Name Gillian Galbraith
Telephone 0141 348 7755
Home  ›  Jobs  ›  Engineering/Technical  ›  Process  ›  Livingston

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