Operations Consultant

Vacancy posted: Tuesday, 21 March 2017

Salary: Not Specified
Location: Stirling

Job ref. no.: 07078

By taking on the role of Operations Consultant you'll play a vital part in our vision: to be the leader in helping customers achieve their long-term financial goals. We need everyone to step up to their full potential at this exciting time for our business. So if you're inspired by the opportunity, and if you have the necessary qualities, then we urge you to apply.
At Prudential we're absolutely focused on getting the best outcomes for customers. Ours is one of the most profitable and trusted names in life and pensions, and we lead the market in a number of pension products.
Prudential serves more than seven million people in the UK, spanning a wide range of products and services. To help customers make sense of the complex choices they face and together achieve the best outcomes for them.
As an Operational Consultant, you will support the analysis and delivery of operational improvements that drive increased performance across Distribution Operations and our distribution channels. 
An opportunity has arisen for a secondment in Intermediary Operations as an Operations Consultant. This role will be involved in providing analysis for a number of key initiatives within Intermediaries. In addition the role plays a vital part in implementing and improving processes to assist in the overall operation of the Intermediaries Sales Teams - often dealing with stakeholders across both Prudential and Capita. Intermediaries Distribution is in a period of historic growth and this role provides an opportunity to contribute and take part in this growth.
Your responsibilities will include:
  • Implementing projects and business change programmes
  • Delivery of operational support in a regulated, financial services environment
  • Financial modelling and analysis
  • Managing relationships with other business stakeholders
  • Process mapping and improvement
The role involves using your judgement, taking initiative and communicating effectively so that our customers receive a high performance service. 
Knowledge or experience in the following areas would also be beneficial:
  • Key Distributors and their different business models
  • FCA guidance on Inducements (Regulatory knowledge)
The role involves using your judgement, taking initiative and communicating effectively so that our customers receive a high performance service. 
To succeed in this role we need you to stand in customers' shoes and bring our six behaviours to life in the way you work:
People who work at Prudential agree that ours is a great place to work with a brilliant team spirit. It's also an innovative, high-performing commercial environment that's totally focused on customers. As a Prudential colleague you'll get all the support you'd expect, including full training and professional development. You'll receive a competitive salary and reward package. And in a fast-changing world, you'll join an organisation that's leading the way in helping customers achieve their long-term financial goals.
At Prudential we work hard to create an environment that enables everyone to flourish and we actively encourage diversity across the business.
Location: Craigforth
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s1 says:

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