HR Shared Services Partner

Vacancy posted: Wednesday, 19 October 2016

Salary: 35,092 - 44,453 per annum (dependent on skills & experience)
Location: Edinburgh

Closing date: 02 November 2016



£35,092 - £44,453 PER ANNUM (Dependent on skills & experience)             

Competitive benefits package including pension, life assurance, healthcare, performance related pay and flexible benefits.

35 HOURS PER WEEK (Monday to Friday)

Full-time with flexible working patterns considered

An exciting opportunity has arisen for a HR Shared Services Partner to develop and maintain a central shared HR service across the Link group of 8 operating subsidiaries to provide customer service excellence and value for money.

The Company

The Link group of housing, care, support and regeneration social enterprises offers a wide range of services to more than 15,000 families and individuals, primarily in Scotland's central belt.

Link comprises of a parent company Link Group Ltd and seven principal operating subsidiaries; Link Property Ltd, Link Housing Association Ltd, LinkLiving Ltd, Larkfield Housing Association, Horizon Housing Association Ltd, West Highland Housing Association Ltd and Lintel Trust.

Link is an ambitious social enterprise and our performance allows us to make a positive impact in the communities we serve.  

About the HR Shared Services Partner

Reporting to the HR Manager, you will lead and develop a central team of qualified HR practitioners, based in our Edinburgh Head Office, to provide professional, timely and accurate range of HR services, systems, self-service and first line advisory support to employees and line manages within agreed service levels, deadlines and budgets. 

You will provide guidance and support on all aspects of HR service delivery with the HR Manager to develop, maintain and implement effective methods of business/service planning and process re-engineering strategies identifying and implementing best practice to meet the needs of the business.

Key Responsibilities;

Lead, manage and develop a team to provide a range of comprehensive human resources shared services as the first point of contact for all HR related queries providing information and advice on terms and conditions of employment, HR policies, procedures and processes as appropriate to managers, employees and workers.

Lead, manage and develop a team to provide HR services within agreed service levels, policy and procedure requirements and budgets including (but not limited to); employee and manager self service, recruitment and selection, workforce governance and legal checks, contractual administration of employee lifecycle changes, entitlements and pre-payroll processing, induction and onboarding, management information and reporting and a range of administrative services and records management.  

Lead, develop and implement the candidate, employee and manager self services through shared services systems and technology and to improve customer experience, effectiveness and efficiency where appropriate.

Lead and/or support the delivery of HR projects across the Link group and/or subsidiaries including but not limited to: the effective change management approach and implementation of changes to HR services, policies, procedures, processes, systems and practices through communication, guidance and training to colleagues and business initiatives.

HR systems management and governance ensuring that HR systems and data integrity procedures are maintained, improved and developed whilst meeting the continually changing needs of Link’s users and in conjunction with Link Group and subsidiary business plans.

Develop, maintain and implement effective methods of HR service delivery, lean process re-engineering, service improvement and development, leveraging technology and identifying and implementing best practice.

Working in partnership with ICT and the HR Systems Officer to manage the HR ICT budget requirements, suppliers, tenders and lead the integration of HR and corporate systems as required.

About You

You will be educated to degree level or have substantial broad HR experience covering recruitment, payroll and first level employee and manager advice within a complex organisation with an excellent track record of improving processes and developing systems with a good understanding of legislative requirements and best practice.

You will be an excellent communicator that builds relationships and credibility quickly.

An experienced leader you will have the ability to motivate the team, set priorities and targets and plan work to meet service standards and deadlines. You will also have the ability to analyse and interpret complex written information, lead and deliver projects through effective change management practices including the implementation and changing HR systems.  

Experience in MidlandHR (iTrent) HRIS system and a project management or process management trained/accreditation is desirable. 

For a comprehensive list of the essential and desirable criteria required for this post, or to apply, please visit our careers site by clicking the 'Apply' button.

The deal

Link offers excellent terms and conditions, and as an Investor in People and Healthy Working Lives Gold Award holder, we aim to provide a wide range of development opportunities and healthy living initiatives.  We offer excellent terms and conditions, along with a wide range of development opportunities. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

Closing Date:    Midnight on Wednesday 02 November 2016

Interview Date:    Friday 11 November 2016 or Monday 14 November 2016

Second Interview Date:    Friday 18 November 2016

All interviews will be held at Link’s Edinburgh Head Office 

Please note that CVs will not be considered.

Link is an equal opportunities employer and we welcome applications from all sectors of the community.  Our offices are fully accessible to wheelchair users and we will interview all disabled candidates who meet the essential criteria.   

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Contact Name Human Resources
Telephone 0330 303 0124
Address Link House,
2c New Mart Road, Edinburgh,
EH14 1RL

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