Trainee Technical Support Advisor

Vacancy posted: Wednesday, 12 October 2016

Salary: 12,500
Location: Glasgow

Closing date: 24 October 2016

E-Max Systems are providers of ERP, MRP and CRM systems for engineering, manufacturing and distribution companies throughout the UK.  Due to continued expansion we require a trainee technical support advisor to join our team.

The role:

  • Providing excellent customer service to respond to a wide range of incoming customer telephone enquiries related to our software products.
  • Update and troubleshoot customer technical issues via remote desktop.
  • Develop customer reports & documentation via Crystal Reports and Microsoft SQL Server.

What we are looking for:

  • A Confident individual with great communication skills
  • Excellent customer service skills with a professional telephone manner.
  • The ability to build rapport and engage with customers
  • Natural keen enthuisiasm for I.T and software development
  • Willingness to learn new skills

What we are offering:

  • An excellent opportunity for a career in the I.T industry.
  • Opportunity to develop a wide range of I.T and software skills.
  • Competitive starting salary.
  • Access to company discount scheme.
  • Relaxed and friendly working environment.

If you feel you meet our criteria above then please submit your C.V for consideration. 

s1 says:

This job has been on the site for more than a week so it may be removed soon. Get your application in now before you're too late!Apply now
Contact Name Robert Johnston
Telephone 0141 644 4424
Address Emax Systems
Field Road
G76 8SE
Home  ›  Jobs  ›  IT/Telecommunications  ›  Support  ›  Glasgow

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