Product Manager

Vacancy posted: Friday, 14 October 2016

Salary: 300 - 333 per day
Location: Edinburgh

Job ref. no.: 79132

Product/Proposition Manager x 4 - Edinburgh - 5 month contract initially - £300-£333 per day

Change Recruitment’s Financial Services client is currently looking for 4 customer-centric Product/Proposition Managers, on a temporary contract, to drive and deliver ongoing assessments over their existing product-range to ensure better outcomes for customers going forward

Key Responsibilities include:
· Monitor performance of products against key customer metrics
· Analysis / Deep dives of product performance variances
· Development of action plans to address areas identified through product reviews
· Delivery of identified actions
· Delivering improvements to customer communications (eg annual statements)
· Reviewing product charges to assess for delivery of fair customer outcomes

Specific knowledge in these product areas is desirable but not essential - what is absolutely key is the background in customer experience, journey and service within a banking environment. The role will be required to apply continuous improvement reviews of the customer proposition in these product areas, implementing changes and solutions where necessary. It will be essential to look at processes from a customer perspective and work collaboratively with key business areas such as risk, finance and administration to deliver favourable customer outcomes.

If interested please apply via this website

s1 says:

This job has been on the site for more than a week so it may be removed soon. Get your application in now before you're too late!Apply now
Contact Name David Smith
Telephone 0131 225 7744

About Change

Change Recruitment Group is the vehicle used to consolidate two leading specialist divisions providing comprehensive end to end recruitment solutions to both clients and candidates around the globe.

Change: specialist providers within Accountancy & Finance, Support, Contact Centre & Sales, Financial Services & Investments, Human Resources, Information Technology, Legal and Public Practice.

Change International: specialist providers within Accountancy & Finance, Financial Services & Investments, Tax, Human Resource, Legal, Oil & Gas and Senior Appointments

View all jobs with Change

Home  ›  Jobs  ›  Marketing/PR  ›  Brand/Product Management  ›  Edinburgh

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