Team Leader / Supervisor

Vacancy posted: Thursday, 29 September 2016

Salary: 17680 - 20800 plus uncapped bonus
Location: Edinburgh

We are seeking a team leader for a Scottish boutique shop based in the Edinburgh Airport. This is a full-time permanent position. The successful candidate will lead and supervise a team of 5 employees.

Hourly Rate: £8.50 - £10, based on experience, plus uncapped bonus

Work hours: 40 hours a week. By shift, between 4am and 10pm

Job Type: Full Time, Permanent


  • Lead, motivate, coach and develop the store staff members. Contribute to the development of a positive working environment and team morale.
  • Organize the team in an efficient manner according to business needs and delegate responsibility
  • Ensure policies, standards and company procedures are communicated and implemented
  • Ensure business opportunities are maximized through efficient and effective sales floor management. This includes playing an active role on the selling floor.
  • Monitor store visual merchandising standards. Review sales frequently and take action on visual merchandising to maximise sales.
  • Ensure the highest level of customer service, including handling complaints and after sales.
  • Maintain the highest degree of customer service, deal with queries, complaints and feedback from customers
  • Understanding business and market to suggest actions and recommendations

We are looking for:

  • Committed, highly motivated and above all else passionate people who have the drive and ambition to succeed.
  • Excellent team management, coaching and development, leadership skills
  • Strong communication and organisational skills
  • Proactivity and initiative
  • Strong customer service knowledge and experience, Problem solving skills
  • At least 1 year experience in a similar role
  • Experience dealing with Scottish themed gift, highland wear or cashmere desirable

In return for your commitment, the successful Manager will receive benefits such as:

- Paid lunch breaks

- Company paid staff parking pass

- Rewards available for team performance

- 28 days annual leave

- Staff discount

- Opportunities for career progression

s1 says:

This job has been on the site for more than a week and could be removed at any time! Get your application in now before you miss out!Apply now
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