Mail Order Customer Advisor

Vacancy posted: Tuesday, 18 October 2016

Salary: 7.50 per hour
Location: Pitlochry

Job ref. no.: VAC - 13009

Our client, Scotland’s most prestigious country store is currently seeking Mail Order Customer Advisors to join their team on a 6 Month contract to work within their Mail Order Customer Services department. The ideal candidate will be immediately available, have excellent customer service skills and have a working knowledge of mail order warehouse processes. This position offers a salary of £7.50 per hour, working 8:30am- 17:30pm and including every other Saturday.

Key Responsibilities:

  • Accurate data capture from calls, emails, and coupons to ensure that all orders / records are processed promptly and within set time frames.

  • To deal with customer enquiry tasks involving product information, order queries and complaints.

  • To ensure work completion on a daily basis within the customer services database.

Person Specification:

  • A customer service ambassador in delivering exceptional customer experience.

  • Excellent key board skills and an impeccable telephone manner.

  • Expertise in time management and prioritising of tasks.

  • A working knowledge of mail order warehouse processes

  • Previous experience in a similar environment is preferable.

  • Ability of demonstrating attention to detail, customer service.

If you are interested in the above Mail Order Customer Advisor position and have the relevant skills & experience, please simply click the APPLY button now.

s1 says:

This job has been on the site for more than a week so it may be removed soon. Get your application in now before you're too late!Apply now
Contact Name Jacqui Hayes
Telephone 01738 506070
Address Algo Business Centre, Glenearn Road,
Home  ›  Jobs  ›  Retail  ›  Sales Advisor  ›  Pitlochry

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