Mail Order Customer AdvisorVacancy posted: Tuesday, 18 October 2016
Salary: £7.50 per hour
Job ref. no.: VAC - 13009
Our client, Scotland’s most prestigious country store is currently seeking Mail Order Customer Advisors to join their team on a 6 Month contract to work within their Mail Order Customer Services department. The ideal candidate will be immediately available, have excellent customer service skills and have a working knowledge of mail order warehouse processes. This position offers a salary of £7.50 per hour, working 8:30am- 17:30pm and including every other Saturday.
Accurate data capture from calls, emails, and coupons to ensure that all orders / records are processed promptly and within set time frames.
To deal with customer enquiry tasks involving product information, order queries and complaints.
To ensure work completion on a daily basis within the customer services database.
A customer service ambassador in delivering exceptional customer experience.
Excellent key board skills and an impeccable telephone manner.
Expertise in time management and prioritising of tasks.
A working knowledge of mail order warehouse processes
Previous experience in a similar environment is preferable.
Ability of demonstrating attention to detail, customer service.
If you are interested in the above Mail Order Customer Advisor position and have the relevant skills & experience, please simply click the APPLY button now.
|Contact Name||Jacqui Hayes|
|Address||Algo Business Centre, Glenearn Road,
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