Vacancy posted: Thursday, 13 October 2016

Internal Sales & Customer Service Manager Falkirk (Town)

Please note: This vacancy is no longer advertised.

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Internal Sales & Customer Service Manager

Based: Falkirk

Salary: Dependent upon experience

My Client is a leading Manufacturing and Production Company based in the central belt of Scotland. On-going growth and product development has led to the creation of this new role; which focusses on ensuring that customer needs are being met in full and that opportunities to upsell are capitalised upon.

Responsibilities include:

  • Manage a small team, in an internal customer service and sales environment
  • Foster a customer centric sales culture to enhance service offerings
  • Manage end to end sales order process with your team being the customers representative on-site
  • Providing positive leadership to the team, customers and the business as a whole

To be considered for this position your background will include: must have the following background and experience:

  • Experience of a similar role in a manufacturing or production environment
  • End to end sales order processing experience
  • Good analytical skills, looking at business and sales trends
  • Competent with standard MS packages but with strong Excel skills a must
  • Demonstrable experience of effective management, leadership and people development
  • Look at innovative ways to implement process improvements to enhance the customer experience

Job Reference:   22429

Closing Date:     20 October 2016

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