Our People

We value the skills of every single person who works for HEROtsc – no matter how unusual their talents are. After all, they’re the voice of our business. And responsible for the most important role of all – keeping our customers happy. That’s why everyone at HEROtsc is encouraged to let their individuality shine through, whilst having plenty in common too. Like the warmth, personality and ability to deliver fantastic levels of customer service and give us our competitive edge.

Here, we do everything we can to make sure that you feel valued and well-rewarded. For example, we’ll invest heavily in your learning and development, keeping you highly skilled and above all, motivated. Grit and determination have always shaped our success. And we like to see a bit of this attitude reflected in our people too.

Because we think our people are winners. We believe in your potential and that if you put your mind to it, you can achieve anything. It's a culture of high expectations and excellence and it shapes everything we do.

So if you have relevant contact centre experience already – great! You’ll fit right into our lively team. But even if you don’t, providing you’re enthusiastic, have computer skills and a desire to succeed, we’d still love to hear from you.