Frequently Asked Questions

1. Who are s1jobs.com?

s1jobs are Scotland’s number 1 recruitment website with over 500,000 candidates searching for jobs every month.  We’re part of s1, Scotland’s leading internet publisher and part of the Herald & Times group.

Find out more about what we offer and why we’re number 1.

 

2. I'm not very confident using the internet, how does it all work?

It’s all really easy to use. The simplest option is Post a Job - all you have to do is tell us a bit about you, your company and how many vacancies you have to advertise, then purchase your credits online using your credit card, and post your jobs. You’ll then have the option to amend your vacancy and have your applications stored in your account online.

 

3. How much does it cost to post a job?

A single job credit, which allows you to post one vacancy for 2 weeks, costs just £320 +VAT.

It costs £270 +VAT per listing if you buy more than one vacancy.

You don’t need to use all the job credits now – you have up to a year to use them.

 

4. When will my job go live and how long will it stay on the site?

It will go live within a few hours if posted during normal working hours. If it’s posted in the evening or at weekends it’ll be first thing the next working day. We’d prefer to let jobs go live instantly but the need to weed out the occasional bogus recruiter means we have to delay things.

All jobs are live on the site for two weeks.  If you would like your job to be on our site for longer, simply repost your vacancy.  You will need to purchase another credit to do this.

 

5. How many words am I allowed in my advert?

There's a limit of 10,000 characters (approx 2,000 words) which should be more than enough for any vacancy.

 

6. Can I use HTML in my advert?

HTML is not allowed within a standard job listing but you can use standard font tools (eg bold, italics) to enhance your ad. If you wish to use an HTML design, you can purchase a full display listing by contacting our sales team on 0141 302 7510 or email customerservice@s1jobs.com.

 

7. Can I post a link to my website?

A link to your website is not allowed in a standard job listing. To discuss ways to promote your website, simply call our sales team on 0141 302 7510 or email customerservice@s1jobs.com

 

8. Can I have more than one vacancy in my advert?

I'm afraid you can only advertise one vacancy in each advert. If you wish to post more than one vacancy, simply purchase another job credit.

 

9. The job is sensitive so I don't want my company name mentioned. Can I do this?

Yes. Just enter company not specified in the company name field when you complete the vacancy form.

 

10. I only want to post a job for one week – is this possible?

Unfortunately we don’t offer a one week posting.  All jobs are purchased for a two week period as typically this is the best time period to make sure you get the best response.  You can remove your job within the two week period if you wish, simply sign in to remove your vacancy.

 

11. Why can’t I just phone you?

We find the majority of our clients prefer to use the post your own service as it’s so quick and simple.  But we do have a sales team if you’d prefer to speak to us.  They can set up an account for you and add job credits.  Once they have set up your account they will send you a username and password and talk you through how to use your account and post your job.

Posting a job with our sales team costs slightly more than the post your own option – with single job credits at £350 plus VAT.  Discounts are available on multiple purchases.

 

12. I would like my advert to appear in the newspaper as well as s1jobs.com.

All job listings purchased on s1jobs.com appear on s1jobs.com only.  If you wish your job advert to appear on s1jobs.com and in The Herald or Evening Times, please call 0141 302 6110 – they’ll be happy to help.

 

13. Do I need a company credit card to post a job?

No, a company credit card is not required.  You can use any valid credit card to post your job.

 

14.  I’d prefer to be invoiced – is this possible?

Yes, we can invoice you.  All you have to do is set up an account with our sales team.  Once your account has been set up with the sales team, they will provide you with a username and password so you can go in to our system and post your job.  Vacancies purchased from the sales team cost £350 plus VAT.  Discounts are available on multiple purchases.

You can call them on 0141 302 7510 or email customerservice@s1jobs.com.

 

15. What kind of response can I expect?

Responses vary depending on a number of factors including core skill and location.  You can find a summary of typical responses here.

 

16. I don’t want my inbox inundated with emails and CVs – what can I do?

We offer Applicant Manager, basically it means that all of your applications and emails are stored in your online account – taking the hassle out of dealing with applications. And it’s completely free.

 

17.  If I don’t use all my vacancies within 1 year – can I get my money back?

Job credits are valid for one year, unfortunately if you don’t use all of your credits within this time, the cost cannot be refunded and you will not be able to use the credits to post any jobs.

 

18. Can I make my job advert more eye-catching?

Yes.  We offer the following options, each option costs £99 plus the cost of the vacancy.

A highlighted listing – a gold star which appears next to your listing making it stand out.

A logo listing – add your logo to your listing to give you more brand exposure.

 

19. How do I sign in to my account?

From the homepage simply click on the recruiters tab at the top right hand side of the page.  Then click sign in under ‘client sign in’ about half way down the page at the right hand side or sign in here.  You will need your username and password to sign in. 

 

20. I have forgotten my username and password

From the homepage simply click on the recruiters tab at the top right hand side of the page.   Then click on the ‘Forgotten Password’ link which appears under 'client sign in' - about half way down the page or click here.  Enter your email address associated with the account/job advert and we’ll send your username and password to you. 

We can only send usernames and passwords to the registered email address – if you no longer have access to the email, speak to your IT department to see if you can gain access or have the email address redirected.  Unfortunately if you can’t gain access, you will need to set up a new account as for security reasons we are unable to give out usernames and passwords.

 

21.  I want to change the location and core skill of my job, but it won’t let me.

Unfortunately this service was mistreated by users in the past, so you are unable to change the location and core skill of any job once the job is posted.  If you wish to change these details, you can remove your advert and repost within the different location and core skill.  You will have to purchase another job credit to do this.

 

22.  I can see the number of applicants, but we haven’t received CVs to my inbox.

Please check with your IT department – your system may be blocking us or sending your emails to a junk mail folder. Or you may have chosen to have your applications stored in your Jobsmanager account, sign in to check.

 

23.  I have not been able to find an answer to my question.

If your question has not been answered here please contact customer services on 0141 302 7510.