Customer Service Executive

Answer incoming calls and respond to customer inquiries

- Provide information about products and services

- Handle and resolve customer complaints

- Perform data entry tasks accurately and efficiently

- Upsell products or services to customers when appropriate

We are seeking a Customer Service Representative to join our team. The ideal candidate should be proficient in English and Spanish, possess excellent communication skills, and have a knack for analyzing customer needs to provide exceptional service., Fluent in English

- Strong communication skills with excellent phone etiquette

- Ability to analyze customer needs effectively

- Proficient in data entry processes

- Experience with upselling techniques is a plus