We are looking for an experienced Sales Administrator to join the team at our Mosstodloch
site. You will be part of a small team supporting the north east Scotland sites of James
Jones & Sons Limited.

The hours of the role will be 08:30 to 17:00 with a 30-minute unpaid lunch break, Monday
to Friday.

Key tasks and responsibilities:

Assist and handle a variety of customer enquiries received via telephone and e-mail.

Utilise our stock management system to establish availability

Understand product ranges and be able to offer alternative products which may

Coordinate with production planners and despatchers to establish lead times to fulfil

Sales order processing: Input details against individual customer requirements using

Send order confirmations

Respond to customer enquiries about outstanding orders - for example expected

Assist the sales team with compiling and distributing price lists

Support members of the sales team with pricing & stock availability, whilst they are

To assist in the development and management of individual customer accounts by

Provide holiday cover for the sales team to maintain good customer support

Support with making travel arrangements and coordination of customer visits, trade

Proven sales administration experience

An excellent telephone manner

Proficient in the use of Microsoft word, excel & outlook

Previous experience of using a stock system (within any industry)

Be organised and structured with an ability to work under pressure, prioritise work

Driven to provide top quality customer service

A friendly, enthusiastic, and helpful attitude

Proven ability to develop strong relationships with colleagues and customers

A high degree of accuracy and attention to detail

Experience within the timber/building industry would be an advantage but is not

Competitive rate of pay

33 days annual leave (including statutory holidays)

Employer pension contribution

Health & Wellbeing services (remote GPs, mental health support, physio)

Life assurance cover after 3 months