Blue Arrow are currently recruiting a Cleaning Supervisor for the summer period, the role will commence end May until September

Working pattern: 35 hours weekly (5days from 7 days) 8.30am-4pm
Starting end of May.
Purpose of Role:
To support the Residences Team during the Summer period including student departures, commercial summer bookings and student arrivals. To participate in the day-to-day programmes of cleaning work within the allocated areas of the Heriot Watt University Riccarton Campus to ensure that the facilities are maintained in a clean and hygienic condition and commercial and student business is delivered to a high standard.
To actively contribute to the successful delivery of excellent service to all students, staff and visitors across the university.
Summary of Key Duties and Responsibilities:
* Supporting with day-to-day responsibility for cleaners, directing, supervising, training and motivating to deliver the cleaning schedule for all the designated areas
* Supporting with planning and implementing daily work schedules and staffing levels in keeping with the demands of the business
* Using relevant systems to accurately report residences updates, maintenance and security incidences.
* Ensure all buildings, residences, offices, classrooms etc served by the team deliver a positive impression and are maintained to meet customer expectations and service level agreements
* Support with quality control inspections, audits of accommodation and follow up where required.
* Manage stock and linen levels and be accountable for same.
Education, Qualifications & Experience:

Desirable
* Educated to HND level or similar or equivalent experience
* Experience of working within a similar environment as outlined above
* Experience or relevant qualifications in the hospitality industry
* Good numeracy and IT skills
* Competent in the use of relevant IT packages
* Well-developed interpersonal skills
* Demonstrable professional and proactive approach
* Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment
* Demonstrable provision of excellent customer service
* Willingness to learn

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.