Account Coordinator

Salary not available. View on company website.

Jll, Blythswood New Town, Glasgow City

Full time
Temporary
Onsite working

Posted 2 days ago, 24 Jun | Get your application in today.

Closing date: Closing date not specified

Job ref: a1f623cbe5b44b28b9b5be1efa718a57

Location ref: Blythswood New Town, Glasgow City

Jll

Full Job Description

To answer and log incoming calls and requests from internal and external customers
Coordination of engineer resources and labour in conjunction with other team members and Service Manager
To order parts and raise purchase orders for subcontractor labour where required
To initiate first stage internal and customer escalation processes
Take on projects as and when required and see them through to successful completion
To prioritise customer contracts / outstanding calls and despatch engineers.
To identify cost saving initiatives.
Where possible - to assist others with tasks that may be outside of the scope of your role
Ensure that all relevant company and legislative policies and best practices are adhered to and maintained at all times.
Effective and efficient WIP management of all call types from creation through to invoice completion and job closure
To comply with Integral's environmental policies and putting forward new ideas for improving environmental efficiencies.
Adhere to H&S procedures with due regard for business constraints and efficiency
Generating quotes for customers
Updating, uploading and checking of the clients' online systems & KPI reports
Provide holiday cover for other administration roles
To record and control cylinder rentals
To provide day to day support to the Administration Supervisor in call management, call handling, and general administration of the service contracts in line with customer and Integral KPI's

Proficient use of Microsoft Office
Electronic ERP system usage
Delivering service to team of mobile engineers
Raising Purchase Orders & Client Invoices
Administration operational experience in mobile engineering discipline
Client liaison for booking in works and requesting order coverage

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

Direct job link

https://www.s1jobs.com/job/account-coordinator-127013473