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Admin Officer

Spinal Injuries Scotland

Admin Officer

18k -22k

Spinal Injuries Scotland, Glasgow

  • Full time
  • Permanent
  • Graduate programme
  • Immediate start

Job posting date not available, 20 May

Closing date: Job Closed

job Ref: Ad Officer

Full Job Description

JOB TITLE: Administration Officer

DEPARTMENT:As Allocated

REPORTS TO: Office Manager

LOCATION: Cambuslang

RESPONSIBLE FOR: None

MAIN JOB PURPOSE: To provide administrative and general support to Spinal Injuries Scotland

SALARY: £18000 - £22000 based on experience

EXPERIENCE: Minimum 2 years relevant experience


General Duties and Responsibilities

 

  • General Admin Work – mail, filing, phones, minute taking, monitoring emails
  • Knowledge of excel is essential
  • Working with different software packages
  • Taking payments using SAGE, Paypal and Stripe
  • Managing office calendars
  • Correspondence with directors, members
  • Dealing with donations – thank you letters, gift aid applications etc
  • Invoicing
  • Log payments
  • Researching
  • Dealing with Incoming Enquiries
  • Planning & Administration of Events
  • Dealing with Suppliers (order chasing, researching comparisons etc)
  • Merchandise
  • Arrange compilation, printing & distribution of charity magazine
  • Candidate will have knowledge of updating websites (not essential)
  • Any other reasonable duties required in line with SIS’s objectives
  • Experience with CRM systems (not essential)

 Key Performance Responsibilities

Financial and Non-financial Asset Responsibility


Responsible for:

  • Complying with administrative requirements
  • Be cost effective with resources

 Accountability, Judgement and Decision Making

 Responsibilities:


  • Be of a high integrity and achieve high personal standards
  • Show initiative and take responsibility for work
  • Effectively prioritise, prepare and plan work
  • Be self-motivated and demonstrate determination to see things through
  • Spend time appropriately on work

 Job Complexity and Responsibility

 

  • Responsibilities:
  • Be thorough and maintain accuracy at all times
  • Be efficient and well organised and consistently meet deadlines

  Communication and Relationships – External and Internal

Responsibilities:

  • Communicate professionally with staff at all levels
  • Candidate will be the first point of contact for the office and will have to field phone calls/email as appropriate
  • Treat colleagues, members of the organisation and anyone in contact with the organisation with the utmost dignity and respect
  • Interpret, analyse and present information to a high level of accuracy and effectiveness
  • Establish and develop positive relationships with colleagues, using appropriate behaviour to promote trust and goodwill within the working group and within SIS as a whole
  • Be enthusiastic, helpful and supportive, whilst demonstrating a willingness to assist with urgent requirements

General

  • Minimum of two years relevant experience required
  • Actively ensure own professional development and maintaining a training and development plan
  • Attend appropriate training, as required
  • Lead by example whilst gaining respect and confidence of colleagues and service users
  • Always ensure to work within the four values – professionalism, integrity, compassion and respect