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Admin Officer
Spinal Injuries Scotland
Admin Officer
18k -22k
Spinal Injuries Scotland, Glasgow
- Full time
- Permanent
- Graduate programme
- Immediate start
Full Job Description
JOB TITLE: Administration Officer
DEPARTMENT:As Allocated
REPORTS TO: Office Manager
LOCATION: Cambuslang
RESPONSIBLE FOR: None
MAIN JOB PURPOSE: To provide administrative and general support to Spinal Injuries Scotland
SALARY: £18000 - £22000 based on experience
EXPERIENCE: Minimum 2 years relevant experience
General Duties and Responsibilities
- General Admin Work – mail, filing, phones, minute taking, monitoring emails
- Knowledge of excel is essential
- Working with different software packages
- Taking payments using SAGE, Paypal and Stripe
- Managing office calendars
- Correspondence with directors, members
- Dealing with donations – thank you letters, gift aid applications etc
- Invoicing
- Log payments
- Researching
- Dealing with Incoming Enquiries
- Planning & Administration of Events
- Dealing with Suppliers (order chasing, researching comparisons etc)
- Merchandise
- Arrange compilation, printing & distribution of charity magazine
- Candidate will have knowledge of updating websites (not essential)
- Any other reasonable duties required in line with SIS’s objectives
- Experience with CRM systems (not essential)
Key Performance Responsibilities
Financial and Non-financial Asset Responsibility
Responsible for:
- Complying with administrative requirements
- Be cost effective with resources
Accountability, Judgement and Decision Making
Responsibilities:
- Be of a high integrity and achieve high personal standards
- Show initiative and take responsibility for work
- Effectively prioritise, prepare and plan work
- Be self-motivated and demonstrate determination to see things through
- Spend time appropriately on work
Job Complexity and Responsibility
- Responsibilities:
- Be thorough and maintain accuracy at all times
- Be efficient and well organised and consistently meet deadlines
Communication and Relationships – External and Internal
Responsibilities:
- Communicate professionally with staff at all levels
- Candidate will be the first point of contact for the office and will have to field phone calls/email as appropriate
- Treat colleagues, members of the organisation and anyone in contact with the organisation with the utmost dignity and respect
- Interpret, analyse and present information to a high level of accuracy and effectiveness
- Establish and develop positive relationships with colleagues, using appropriate behaviour to promote trust and goodwill within the working group and within SIS as a whole
- Be enthusiastic, helpful and supportive, whilst demonstrating a willingness to assist with urgent requirements
General
- Minimum of two years relevant experience required
- Actively ensure own professional development and maintaining a training and development plan
- Attend appropriate training, as required
- Lead by example whilst gaining respect and confidence of colleagues and service users
- Always ensure to work within the four values – professionalism, integrity, compassion and respect