Administration Assistant

We have an opportunity for an Administration Assistant to join our Sanctuary Students team in Glasgow, based at Murano Street Student Village. The role will be responsible for being first point of contact for all students and guests visiting the site and will complete different administrative tasks on a day to day business. We are looking for someone with excellent people skills who has worked in a similar role, communicating and helping people in a friendly demeanour within a similar hospitality environment. The role of Administration Assistant will include:

• Assist in the effective delivery of high-quality administration and reception services that meet contracted quality standards as well as customer requirements and expectations
• Deliver, improve and maintain efficient and effective administration systems to support the delivery of services in accordance with Group policies and procedures and relevant legislation
• Support the delivery of high-quality customer service by resolving problems or setting into motion the means of resolution
• Support the maintenance of effective filing systems, database records and processes that enable the accurate recording and timely provision of information, ensuring they are as user friendly and accessible as possible
• Raising purchase orders for office supplies and site keys, Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.


• Recent experience of undertaking a similar role
• Working knowledge of effective communication at all levels
• Experience of supporting the delivery of high-quality accommodation or customer service
• Good communication skills and understanding of written and spoken English
• Working knowledge of Microsoft Office including Word, Excel and Outlook
  
  As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:
• 25 days leave pro rata (plus public holidays)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work Scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme