Administrative Assistant, West Lothian Civic Centre, 504.94 - WEL10399

Advert

36 hrs per week, 52.14 weeks per year - Fixed Term until 31 December 2026

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

West Lothian Council is looking for an organised and detail-focused Administrative Assistant to support key services within Housing Operations.

You will process Garden Waste Permit applications, support the Garden Maintenance Scheme, and assist with pest control tracking and carry out other appropriate administrative tasks. The role involves maintaining accurate records, checking eligibility, producing basic reports, and providing excellent customer support to tenants and internal teams.

Key Responsibilities

• Process applications and verify eligibility
• Maintain and update records across council systems
• Support scheme administration and tenant reviews
• Assist with pest control tracking and reporting
• Deliver high-quality customer service
• Carry out general administrative duties

About You

• Standard Grade (or equivalent) English and Maths

• Strong attention to detail and organisational skills
• Excellent communication and customer service skills
• Confident using IT systems, including MS Office
• Able to prioritise work and meet deadlines

Experience in administration and reporting is desirable.

Secondment opportunities must be discussed with your current line manager prior to submitting an application for this post.